Which level of change focuses on improving employee performance and knowledge?

The correct answer highlights that individual-level change is specifically focused on enhancing the performance and knowledge of employees on a personal basis. This level of change addresses individual behaviors, skills, and attitudes, recognizing that improving these facets in each employee can significantly influence overall organizational effectiveness. Training, coaching, and personal development programs are typical strategies employed at this level to empower individuals to reach their potential, which in turn can lead to better team performance and support broader change initiatives.

On the other hand, organization-level change deals with alterations at the broader structural or systemic level of an organization, such as shifts in company culture, policies, or overall strategy, and does not specifically target individual performance. Group-level change pertains to team dynamics and group behavior improvements, which may involve collaboration and interpersonal skills, but still does not drill down to the individual employee's performance. Incremental change refers more to gradual and small adjustments rather than a concentrated focus on the personal development and improvement of individual employees.