What is the recommended action for a person categorized as Q2, who has both high will and high skill?

When someone is categorized as Q2 with both high will and high skill, the recommended action is to delegate. Delegating to this individual makes sense because they possess both the motivation to take on responsibilities and the expertise to execute tasks effectively.

In a change management context, individuals who are high in will are likely to be enthusiastic and committed to the goals of the initiative. Their high skill level means they already have the necessary competencies to handle tasks independently and may even excel at them without needing constant oversight or guidance. By delegating tasks to them, a leader can empower the individual and foster a sense of ownership in the project, which can lead to greater engagement and innovative contributions.

Choosing to delegate allows leaders to free up their time for other strategic planning or management tasks while ensuring that capable individuals are effectively utilized. This approach supports the overall success of the change initiative by leveraging the strengths of team members, ultimately creating a more effective and agile team that can respond to challenges and changes dynamically.