What is the primary goal of change management?

The primary goal of change management is to facilitate a smooth transition during organizational changes. This process is essential as it helps ensure that changes are implemented effectively, minimizing disruption to the organization and its employees. By focusing on managing the people side of change, change management seeks to support individuals in adapting to new systems, processes, or cultural shifts within an organization.

When change is introduced, employees may resist it due to uncertainties or fears about how it will affect their roles and responsibilities. A well-structured change management strategy addresses these concerns through communication, training, and support, ultimately leading to better acceptance and integration of the changes.

While improving productivity and creating new policies may be outcomes of effective change management, they are not the primary focus. Increasing employee turnover runs counter to the objectives of change management, which aims to retain talent and foster a cohesive working environment amidst changes.