What action is most appropriate for coaching individuals who are willing but lack necessary skills?

The most appropriate action for coaching individuals who are willing but lack the necessary skills is to advise them. This choice emphasizes the importance of providing guidance, knowledge, and resources to help these individuals develop the skills they need. Since they are already willing to learn, advising allows you to focus on imparting the specific knowledge or techniques that will enable them to improve their competencies.

When you advise, you effectively bridge the gap between their current ability level and the skills they need to succeed. This can include suggesting training programs, providing resources or materials, or sharing best practices that can help enhance their skills. The advisory approach encourages ongoing learning and supports the individual’s personal growth and capability development, fostering a more confident and competent team member.

In contrast, motivating focuses more on encouraging overall enthusiasm and engagement, which, while important, may not address the specific skill gaps. Directing typically involves giving specific instructions to complete a task, which may not help with skill development. Delegating involves assigning tasks without the necessary follow-up on skill enhancement, which isn't suitable for someone who needs to build their competency first.